Civility in the Workplace: Strategies for a Respectful Work Culture

At a time when many people are concerned about the social discourse in the US, it’s essential for businesses to consciously promote civility in the workplace and create an environment that attracts and retains top talent.

By Kelly Pallanti, SHRM-SCP, HR Consulting Director
24th February, 2025
Kelly Pallanti is a mission-driven HR consultant. She believes that people (humans) are the invaluable driver that advance the mission and values of an organization, and that HR should be there to support them.

Business leaders can help create a workplace culture where employees demonstrate respect and courtesy in all their interactions.

Watch the webinar with hosts Kelly Pallanti & Treena Reilkoff to learn how to:

  • Codify and communicate civility expectations in your employee handbook, including guidance on sensitive topics like political discussions and behavior guidelines.
  • Equip your team with active listening, conflict resolution, and bystander intervention skills to prevent incivility.
  • Navigate sensitive conversations with employees to address and resolve uncivil behavior effectively.
  • Integrate DEI initiatives into your workplace culture – and explore the impact of recent shifts in the DEI landscape, such as SHRM’s removal of “equity” from its DEI program and major companies like Walmart, Ford, and Lowe’s removing or rolling back their DEI policies.

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