Success Story: Break the Cycle Trauma Center

Read how Break the Cycle Trauma Center partnered with NorthstarPMO to streamline their HR operations, ensuring compliance and supporting their mission to deliver impactful mental health services.

Client: Break the Cycle Trauma Center | https://www.breakthecycleoftrauma.com/

Break the Cycle Trauma Center, a mental health services provider with a team of 10 dedicated professionals, is committed to addressing trauma and fostering healing within communities. To maintain their mission, they needed robust HR support to streamline compliance, onboarding, and employee support across their operations. In August 2024, Break the Cycle partnered with NorthstarPMO to ensure their HR practices were not just compliant but also efficient and scalable.

Challenge

As a growing mental health provider, Break the Cycle faced challenges in understanding and maintaining labor compliance. They aimed to:

  • Streamline hiring and onboarding processes.
  • Ensure compliance with both state and federal labor laws.
  • Provide strong employee support to sustain their team’s effectiveness and morale.

Navigating the complexities of HR while focusing on their mission to deliver quality mental health services required specialized expertise and guidance.

Solution

NorthstarPMO approached these challenges with a comprehensive and tailored HR solution that included:

  • Compliance Expertise: Guiding Break the Cycle in understanding applicable labor laws and ensuring their practices align with both state and federal regulations.
  • Streamlined Onboarding: Developing seamless onboarding processes that support new staff while maintaining operational stability.
  • Proactive Industry Updates: Keeping the team informed about important changes in the employment landscape, offering reassurance and confidence in their HR practices.
  • Hands-On Support: Providing a 360-degree service approach, addressing every HR need with a proactive and educational strategy.

By integrating these strategies, NorthstarPMO resolved immediate challenges and empowered Break the Cycle’s leadership with the knowledge to manage HR processes effectively.

Outcome

The partnership between Break the Cycle and NorthstarPMO has been transformative, resulting in:

  • Enhanced Staff Support: Employees felt well-supported during the onboarding process, creating a strong foundation for engagement and retention.
  • Operational Focus: With backend HR processes streamlined, the leadership team could concentrate fully on their core mission of providing mental health services.
  • Confidence in Compliance: The team gained reassurance through NorthstarPMO’s timely and thorough execution, ensuring all HR practices remained compliant.

NorthstarPMO’s partnership with Break the Cycle Trauma Center has strengthened the company’s operational foundation, enabling Break the Cycle to continue providing essential mental health services with confidence and clarity.