Read how WorldVia partnered with NorthstarPMO to revitalize their operations positioning them for sustainable growth in the evolving travel industry
Client: WorldVia | https://worldvia.com/
WorldVia Travel Group, a premier travel platform, faced challenges in the shifting travel industry. During the pandemic, they navigated substantial growth and the complexities of modern HR demands, NorthstarPMO stepped in to provide essential support, reshaping their approach to human resources management and helping them stabilize and enhance their operations.
During the pandemic, WorldVia’s team of 100 had been paired down to 25, which included the dissolution of an HR specialist role. As travel resumed, they found themselves navigating substantial growth alongside the complexities of modern HR demands. The company needed robust HR support to handle recruitment, onboarding, benefits, and employee engagement effectively as they scaled back up. Their goals included establishing a responsive, comprehensive HR strategy that aligned with their culture, rapid technological advancements and diverse workforce needs.
NorthstarPMO implemented a fractional HR model tailored to WorldVia's unique requirements. This approach included:
The partnership has revitalized World Via’s HR operations:
This collaboration not only stabilized WorldVia during a critical period but has set a foundation for continuous improvement and success in the evolving travel industry.